REFUND POLICY
NTWYN Christian Apparel
Return Policy Guidelines
1. Items that are unused and non-damaged, with tags, can be returned for a full refund within 14 days.
2. Refunds should be issued within 7-10 business days after confirming the condition of the items.
3. Customers are responsible for covering shipping costs related to returns.
4. Refunds will be processed either to the original payment method or as shop credit after a condition assessment.
5. Final sales items cannot be returned.
Resolution Process
NTWYN Christian Apparel will address and resolve any concerns you have in a timely manner.
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
Thank you for your GRACE. Please feel free to reach out as we grow and work through the kinks.